Technical Support and Managed Services2024-02-23T11:19:02-03:00

Technical Support and Managed Services for companies

Helpdesk - Operation Management - Training - SLA Compliance - Systems Administration - Networking

We manage the support processes and provide maintenance services in order to guarantee the operational continuity of the equipment in the event of possible failures.

Allowing you to focus on adding valueto your business.

How can we help you? Contact us.

Technical Support, Maintenance and Managed Services for Companies

We improve operational and cost efficiency with our support, maintenance and managed services.

  • Rapid problem solving.

  • We build a customer-centric environment.

  • We leverage digital tools and automation to run your environment with maximum efficiency.

  • We help you from sourcing, procurement and supplier management.

We offer a range of services to keep your critical infrastructure up and running:

  • Help Desk

  • Operation Management

  • Training

  • SLA compliance

  • System administration

  • Networking

  • Preventive maintenance
  • Incident resolution
  • Specialized Support Level 1
  • Specialized Support Level 2
  • Specialized Support Level 3
  • Performance analysis
  • Hardware Maintenance
  • Network administration
  • Operating Systems Support
  • Managed Services
  • IT asset management
  • Technical support for servers
  • Technical support on networking equipment
  • Advanced backup support
  • IT infrastructure maintenance and monitoring
  • Advanced IT Support
  • Windows Support
  • Linux Support
  • Unix Support
  • OS400 Support

Want to centralise all your IT operations in one place?

CONTACT

Benefits of our Technical Support, Maintenance and Managed Services solutions for companies

We take care of the day-to-day network tasks to keep your infrastructure running securely and efficiently.
  • Computer Security: Our team troubleshoots, diagnoses and patches network issues for optimal security.

  • Infrastructure deployment and support: We provide fast, yet secure network deployment services with 24/7 support to keep your business up and running.

  • Infrastructure reporting: Always know the status of your network with our network analysis functions and reporting dashboard.

  • Consulting services: Take advantage of our network consulting services to identify your needs and achieve your strategic goals.

  • Data backup: Ensure your data is always accessible with on-premise and cloud-based backup and disaster recovery solutions.

  • End-user connectivity: We can manage and support all devices connecting to your network from anywhere.

  • Application support: Our application support ensures that all your critical applications are reliable, accessible and secure.

  • Performance tuning: Make sure your system delivers excellent performance now and is ready for future growth.

  • Systems review: Get a thorough analysis of your current business systems and identify the strengths and weaknesses of your current infrastructure.

  • Upgrades: Ensure that upgrades to any application, technology stack or platform are successful, efficient and optimised to minimise downtime.

We can accompany you in your end-to-end projects. Let's work together.

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